“Thanks for your email message following our wonderful trip to Costa Rica. Once again, your company continued to surprise me… ”
from $1,898* per person | 7 Days | November-April, June-September |
Comfort accommodations | Exertion level: 5 | |
Operator: Costa Rica Expeditions | 24 people max |
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river , national parks , volcano , mountain, Costa Rica, Central America
Thanks for your email message following our wonderful trip to Costa Rica. Once again, your company continued to surprise me with your excellent customer service! Marco Madrigal was the first one who impressed me. He took what looked like a disastrous vacation (I had a flight, but my tour and hotel had gotten messed up by a Canadian tour company), and turned it into our dream vacation overnight. He managed to squeeze us into the Multisport tour, asked a few questions about what we like to do, and within 24 hours had booked a vacation that appeared as if he'd known us for years. This after I'd talked to many Costa Rican tour companies who simply said that all hotels were full and it would be impossible to book us anywhere during the Christmas season on such short notice. Marco's service continued to be excellent through the trip. As was that of our favourite guide, Frederico - Frederico managed to bring together our multisport group into a great team and helped us build friendships that will last a long time. Frederico has the excellent balance of service, spirit, and education that make him an excellent guide. Our last trip to Costa Rica we booked with Swiss Travel - we had a wonderful experience with them; however, their service looked to be very basic when compared with your 5-star service. Our pickups were always double-confirmed by your team, and the driver (we love Fabio!) was always on time and very accommodating. I'd also like to make a recommendation for Javier who was there at the airport to greet us, and to take us home. I hope I haven't missed anyone, because everyone was so wonderful, but Marco, Frederico, Fabio, and Javier stand out most in mind. Please pass my thanks onto all of them for giving us our best vacation ever. I hope you enjoy some of the photos that I have attached. I especially like the photo of the Quetzel... it was waiting outside our room at Savegre with his mate on the morning of our final day at Savregre. We aren't birdwatchers, but might change our minds after seeing such a beautiful bird. We also appreciated the monkeys that woke us up at 6:30 every morning at Tulemar by running across at roof and then eating their breakfast in the palm tree outside our windows as they watched US like we were in the zoo. You have a great company. I've recommended it already to both Carlson Wagonlit here in Toronto and friends that are visiting in September. I look forward to coming back to Costa Rica in a couple of years as we plan to book a special adventure trip for members of our mountain biking club. Once we have the dates firmed up, I'll be sure to call Marco for his excellent planning.
"To summarize, our trip was everything we hoped for plus more! Costa Rica is such an incredible country which includes such wonderful people! We were very impressed and grateful for the exceptional service we received. Most important, we must have had one your best guides you employ with our small group, Alvaro Farias. He made the trip an experience that we will always remember. His enthusiasm for what he does, the love of his country and its nature to always caring that everything was going well for each of us was so appreciated. It was also special that he was knowledgeable in all areas of our Multisport adventure including the rafting at the end. Now that will be a Christmas that will be hard to top. In addition, Rebeca Zuniga was such a pleasure to work with setting up the trip and having all the details worked out for us! Our driver, Ricardo Coto Acuna, for part of the adventure was also such a pleasure!"
"We were very well satisfied with Costa Rica Expeditions, from the pick-up at San Jose Airport - including welcome help in getting through customs - to the conclusion of our trip. We liked the hotels you recommended: Bougainvillea near San Jose and Villa Blanca. The drivers we had on all transfers were helpful and spoke enough English for us to communicate. We liked your country and would like to return and when we do we will use your services."
"Back in cold western North Carolina after one of our best vacations ever, we'd like to thank you and all the Costa Rica Expeditions staff for making our Costa Rica vacation a great experiencea Each trip component, starting with our arrival at the airport and ending with a drop-off at a car rental agency, included caring CRE staff ensuring that we were in the right place at the right time.Every part of your package was wonderful - the facilities were nice, the food was great, and the staff were outstanding. We'll certainly advise friends to consider Costa Rica Expeditions in their travel plans, and hope that we, too, can again use your services some day."
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